What is Deal Room in Dealia – features and benefits

Deal Room is a space in Dealia where customers and vendors can negotiate the price, terms and conditions and any other aspect of the deal. The other terms used for Deal Room are Negotiation Panel, Negotiation Tool or Virtual Deal Room. It’s created automatically when a vendor sends a quote to a customer.

What is the typical deal path through the Deal Room?

Below are the common steps in Dealia that lead to a deal.

• Customer interacts with the Request Quote button and quotation form available through Dealia on the vendor’s website. Then clicks the button, completes the displaying form and sends it to the vendor.
• Next the customer receives email confirmation and vendor gets email notification about the new quote request.
• Vendor goes to the Dealia admin panel and views there the quote request details like products or services requested together with corresponding form responses that customer provided.
• Vendor can then create a quick quote (pricing offer) for that request. It’s automatically calculated to avoid errors. After the vendor can send it together with a message to the customer.

• Customer receives an email informing about the new offer from the vendor awaiting reaction. Email contains a unique link to the Deal Room where the customer can view the whole Vendor offer for that quote request.
• In the Deal Room the customer can accept the offer, reject it or counteroffer. When the customer will click accept, the deal is made and the transaction can be completed instantly via PayPal automatic payment. Alternatively, manual payment instructions can be provided. When a customer clicks on Reject, there is a prompt to select the reason for offer rejection. The counter offer gives an opportunity to amend the original vendor offer with the customer’s desired prices.
• Vendor receives notification every time a customer makes a move and selects any of the above mentioned options. Vendor can respond with counteroffer or accept the customers proposal. The negotiation lasts until the customer or vendor accepts the offer.
• When one of the parties accepts the offer, a customer can pay instantly with an automatic PayPal payment button or by following the manual payment instructions provided by the vendor.

What are Deal Room features?

Accurate quote: short, straight to the point quote with automatic quote calculation based on provided prices. It eliminates errors and ensures the offer sent to the customer is transparent. It only includes details that customers mostly care about.

Negotiations timeline: see who, when and what replied together with the action and modification applied.

Real-time tracking: Check if your customer opened the Deal Room to see your offer. If there’s no reply to your offer for a longer time, even though clearly the customer saw your offer, you can send a follow up message. It shows which customer is seriously interested in your products or services. 

Feedback: get feedback from the customer, so you know the reaction on every step of the negotiation. When a customer rejects your offer, find out why it was rejected and get the rejection reason. Tailor your offer to meet the customers budget and conditions and win the deal.

AI generated messages: speed up the negotiation process by using AI’s Generate message functionality. 

Offer validity period: you can set the time for which the offer is valid and provide a better price when the customer accepts it within the given period. You will receive notification once the offer expires, so you can take action and send an updated offer. If there is no engagement you can close the quote and focus on customers that are truly interested in your offerings.

Transactions: when you or your customer accepts the quote, your customer can pay instantly with PayPal automatic payments enabled or payment instructions provided.

Deal Room negotiation timeline

Dealia sends notifications to both parties every time one of them modifies something in the offer. It’s easy to keep track of the whole negotiation process with the negotiations timeline. It displays the day and time when one of the parties made a modification and the details of modification. You can also see the reaction of the vendor and customer. If the offer was accepted, rejected or if the new counteroffer was sent. Rejection includes the reason, so vendor knows why the offer was rejected by just looking at the timeline.

Vendors can also see the quote status together with notification suggesting if the vendor should react. That way they know if it’s their move to reply to the offer.

Every quote has the offer validity period set. That way if the vendor didn’t receive any reply from the customer within the offer validity period, the status of the offer will change to Offer Expired. It means that action is required from the vendor and it’s time to send a follow-up message to the customer to get feedback.

What are the Deal Room benefits?

The Dealia Deal Room offers several benefits:

More deals won: Close deals up to 3 times faster by negotiating through Dealia Deal Room. Most of the businesses using Dealia increased their revenue by almost 40%.

Streamlined Negotiations: It provides a centralized space for negotiating terms, making the process more efficient and organized.

Transparency: Both customers and vendors can clearly see and track the negotiation process, ensuring transparency and trust.

Convenience: Being a virtual tool, it allows parties to negotiate from anywhere, saving time and travel costs

Historical Records: Keeps a detailed history of all negotiations for future reference and compliance.

Security: Ensures secure and encrypted exchanges of sensitive information.

Customizable Terms: Allows for the customization of terms and conditions to fit specific 

Automated Reminders: Sends automated reminders and notifications to keep all parties on track and deadlines met.

Feedback Mechanism: Allows for the collection of feedback during the negotiation process. It helps the vendor to continuously improve the offer and increase the likelihood of a deal.

Impress your customers: Differentiate yourself from the competition by using the Dealia Deal Room. It’s the future of negotiations and deal-making which will make your brand stand out from the crowd.

Easily follow-up: When you don’t hear back from customers, follow up with them through the Deal Room, remind them about the offer and ask for feedback.

Close deals up to 3 times faster by negotiating through Dealia Deal Room. Most of the businesses using Dealia increased their revenue by almost 40%.

Who should use the Deal Room?

Dealia Deal Room is suitable for any business that sells products or services online, through their website. These can be e-commerce businesses, warehouses, product manufacturers, bespoke product and service providers. Their sales teams will highly benefit from using the Deal Room functionality.

Procurement teams will also find it valuable as it will improve the process of acquiring goods, services, or works from external sources. It will facilitate selecting suppliers, negotiating contracts, purchasing, and managing supplier relationships. With Deal Room they will obtain the best value for their business in terms of cost and quality. 

Best Practices for Using the Deal Room

Preparation is Key: Prepare thoroughly before entering negotiations. You can achieve it by getting as much information as possible from the Dealia quotable forms that customers send you from your website. Make sure you understand your and your customers’ needs. It will lead to more successful outcomes.

Clear Communication: Emphasize the importance of clear and concise communication. You can minimize misunderstandings by being transparent and straightforward in negotiations. Type a message to your customer each time you send a quote. You can use the AI generated message feature to save time.

Regular Follow-Ups: Check if your customer enters a Deal Room and if there is any reaction to your offer.  Message the customer to keep the negotiation process active and show that you are committed to reaching a deal.

Utilize All Features: Take full advantage of the Deal Room’s features, such as feedback mechanisms and historical records, to enhance their negotiation strategies.

Conclusion

The Dealia Deal Room is not just a tool but a comprehensive solution for modern business negotiations. By leveraging its advanced features, businesses can streamline their negotiation processes, enhance transparency, and ultimately close deals faster and more efficiently. Whether you’re a sales team, procurement department, or an independent consultant, the Deal Room offers the tools and capabilities to take your negotiations to the next level.

In order to start using the Deal Room, sign in to Dealia, log in and follow the steps displayed in the Dealia admin panel. Then you can test how the Deal Room works. For more information visit Dealia Help Center website, alternatively contact the Dealia support team.